Inventory Problem Faced By Nike

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Introduction

Nike was founded in 1964 and is a global leader in athletic footwear, apparel, and equipment industry today.It is renowned for making innovative products and for having a strong brand presence. Its headquarters are located in Beaverton, Oregon.Over the years of its existence, Nike has grown to become one of the most recognizable names in sports and fashion[1]. However, even successful giants, such as Nike, can make mistakes. In the early 2000s, Nike encountered a significant inventory problem which had hindered its operations, finances and reputation.This article aims to dive deep into the root causes of Nike’s inventory issues, the impact on the company and the lessons learned from this high-profile challenge.

Background: Nike and its supply chain

Nike was able to attain such a huge success by relying on a complex and finely tuned supply chain that spans the globe. In order to maintain the competitive edge,Nike continuously seeks to optimize its operations by using complex and advanced technology along with innovative practices [2]. In the late 1990s, Nike implemented a new Enterprise Resource Planning (ERP) system from i2 Technologies and embarked on a major overhaul of its supply chain and inventory management systems. The aim of this was to improve the forecasting accuracy, o reduce costs and to enhance overall efficiency of the operations.

The implementation and problems

Nike was challenged with some serious issued with the implementation of the new ERP system. Problems were faced with the integration of Nike’s existing infrastructure with the new system.Along with the integration problems, Nike was also faced with configuration errors and the problem of insufficient testing which further led to significant disruptions [3].Inaccurate demand forecasts were produced by the system which led to an inventory imbalance. This meant that the popular products were understocked, whereas the less popular products were in excess which then created a surplus of unsellable inventory and unmet consumer demand for high-demand products.

Financial and Operational Impact

Nike had become financially weak. The inventory imbalance had a severe financial drawback for Nike. Nike faced a reduction of revenue of up to $100 million in 2001 which could be directly traced back to the supply chain issues.Nike’s stock fell exponentially with reduced market value and the investor confidence.Moreover, the inventory of unsold unpopular goods incurred storage costs along with the repeated costs of shipping to correct the stock shortages further strained the company’s financial resources[4].

Reputational and Market Impact

Apart from the grave financial impact, Nike also suffered an impact on its reputation. Retailers, who were further in the supply chain, were frustrated by the inconsistency in the supply of goods which led to strained relationships and lost sales opportunities.Since there was a shortage of supply, consumers were unable to find their desired products and hence sought to turn to competitors.This led to brands like Adidas and Rebok to capture the market share with further eroded Nike’s dominance in the market [5].

Resolution and Lessons Learned

As a response to the crisis, Nike closely worked with i2 Technologies to fix the technical problems and to enhance the system performance. More rigorous testing protocols and phased rollouts for future system upgrades was implemented.Nike revisited its supply chain processes to enhance resilience and adaptability. This experience highlighted the critical importance of careful planning, through testing and robust change management in implementing new technologies [6].

Conclusion

This inventory problem faced by Nike in the early 2000s serves as a learning lesson for business which seek to implement large-scale technological changes. Even though the improved efficiency, reduced costs and a higher profit are lucrative, the risks of poor execution can be substantial.Mistakes are made by every business giant but the important thing is learning from those mistakes. Nike’s recovery from this setback highlights the importance of learning from mistakes and continuously improving processes to maintain a competitive edge in the dynamic world of global commerce [7].

References

  • [8] Nike
  • [9] International Journal of Pure and Applied Mathematics
  • [10] International Journal of Pure and Applied Mathematics
  • [11] International Journal of Pure and Applied Mathematics
  • [12] Scribd
  • [13] International Journal of Pure and Applied Mathematics
  • [14] Scribd