Quick Overview
Within 7 Days
100% Refund
Full money back guarantee
8-15 Days
50% Refund
Partial refund applicable
After 15 Days
No Refund
No refund applicable
Detailed Refund Policy
| Cancellation Period |
Refund Amount |
Conditions |
| Within 7 days of payment |
100% Refund |
Less than 20% course material accessed |
| 8-15 days after payment |
50% Refund |
Less than 30% course material accessed |
| After 15 days of payment |
No Refund |
No refund applicable |
| Course Material Accessed > 30% |
No Refund |
Regardless of time period |
Important Note: Refund eligibility is calculated from the date of successful payment. The amount of course material accessed is tracked through our learning management system.
How to Cancel and Request Refund
Submit Refund Request
Email us at accounts@advocatepedia.com with the subject line "Refund Request - [Your Transaction ID]"
Provide Required Information
Include your full name, registered email, phone number, transaction ID, and reason for refund
Verification
Our team will verify your eligibility and transaction details within 24-48 hours
Approval & Processing
If approved, refund will be processed within 5-7 working days
Email Template:
To: accounts@advocatepedia.com
Subject: Refund Request - TXN_123456789
Body: Please include your name, transaction ID, payment date, and reason for cancellation.
Refund Processing Timeline
1
Request Submitted
You submit refund request via email
Day 1
2
Verification
Our team verifies eligibility and transaction details
Day 2-3
3
Approval
Refund approved and initiated
Day 3-4
4
Bank Processing
Amount credited to original payment source
Day 5-10 (depends on bank)
Total Processing Time: 7-10 working days from approval to credit in your account.
Failed Transactions
If your payment was deducted but the transaction failed or was not completed:
- The amount will be automatically refunded to your original payment source within 5-7 working days.
- No action is required from your side for failed transaction refunds.
- If you don't receive the refund within 7 working days, please contact us with your transaction details.
Note: Failed transaction refunds are processed automatically by the payment gateway. The time taken depends on your bank's processing time.
Non-Refundable Cases
Refunds will not be provided in the following cases:
- After 15 days of payment (except for failed transactions)
- If more than 30% of course material has been accessed
- Change of mind after completing significant portion of internship
- Technical issues on user's end (internet connectivity, device compatibility)
- If internship has been completed or certificate issued
- Requests made after 30 days of payment
Payment Gateway Terms
Our payments are processed through PayU payment gateway. Please note:
- All transactions are secure and PCI-DSS compliant
- We do not store any credit/debit card information
- Payment gateway may charge processing fees (non-refundable)
- In case of disputes, PayU's terms and conditions apply
- Chargebacks will be handled as per banking norms
Secure Payment: All payments are processed through PayU's secure servers. Your payment information is encrypted and protected.
Contact for Refund Queries
Frequently Asked Questions
How long does it take to get my refund?
Once approved, refunds are processed within 5-7 working days. The amount will be credited to your original payment source. Total time from request to credit is typically 7-10 working days.
Can I get a refund if I don't like the internship?
Yes, you can request a refund within 7 days of payment if you have accessed less than 20% of the course material. After 7 days, partial refunds may apply as per our policy.
What if my payment failed but money was deducted?
Failed transaction amounts are automatically refunded within 5-7 working days. If you don't receive the refund, please contact us with your transaction ID and we'll expedite the process.
Will I get a refund if I cancel after 15 days?
No, refunds are not provided after 15 days of payment or if more than 30% of course material has been accessed, whichever is earlier.
How will I receive my refund?
Refunds are processed to the original payment source (credit card, debit card, net banking account, or wallet) used during the transaction. Please ensure your bank details are correct.
What information do I need to provide for refund?
You need to provide your transaction ID, registered email address, full name, phone number, and reason for cancellation. This helps us process your refund quickly.
Legal Disclaimer
This refund policy is governed by the laws of India. Any disputes related to refunds shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically.
In case of any discrepancy between the English version and translated versions of this policy, the English version shall prevail.